FAQ's

Frequently Asked Questions (FAQ)

HOW DO I PLACE MY ORDER?

Simply choose your product from the product page, click the “Add To Cart” button, and follow the easy steps to complete your order. We’ll prepare your order and notify you once it’s on its way!

DO YOU ACCEPT INTERNATIONAL ORDERS?

Yes! We ship worldwide with free standard shipping. We also offer expedited shipping for a fee, allowing your order to arrive one week faster.

HOW MUCH DOES SHIPPING COST?

  • Insured + Tracked Shipping – Free Shipping
  • Priority Shipping / Insured + Tracked Shipping – $4.95

DO I NEED TO PAY SALES TAX?

No, all taxes are covered by us!

CAN I PAY OVER THE PHONE?

Currently, we do not accept payments over the phone. Please visit our website to place your order and complete your payment online.

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Generally, shipments take 5 - 10 business days in transit. For more details, please visit our Shipping Policy Page.

MY TRACKING NUMBER ISN’T WORKING

Tracking numbers typically take 1 - 3 days to appear in the shipping carrier's system. If your tracking number is still not working after a few days, please contact the shipping carrier.

I NEED HELP WITH A LATE ORDER

If your order has not arrived after 10 business days, please contact us for assistance. Visit our Contact Page for more information.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payments via:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay

WHEN WILL MY CARD BE CHARGED?

Your card will be charged immediately after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We follow the highest industry standards to protect your personal information during checkout.

  • Your credit card information is encrypted using secure socket layer (SSL) technology during transmission.
  • We do not store your credit card details after the transaction is complete.
  • For more details, please visit our Privacy Policy Page.

I AM NOT IN LOVE WITH MY ORDER, CAN IT BE RETURNED? WHAT IF THERE IS AN ISSUE?

We only accept refunds or returns if the product is defective or damaged. You can choose to receive a refund to the original payment method or store credit.

📌 Important:

  • Please include your name and order number when returning your package.
  • If your package is already on the way, you must wait for it to arrive before requesting a return.
  • For more details, visit our Return & Refund Policy Page.

I ENTERED AN INCORRECT ADDRESS. WHAT DO I DO NOW?

If you made a mistake in your shipping address, please reply to your order confirmation email and confirm the correction within 24 hours.

📌 Important:

  • If the incorrect address is provided, we can update it within 24 hours.
  • No refunds will be given after the 24-hour window has passed.
  • Contact us at organix@organixboost.com to update your address.

For Further Inquiries:

📩 Email: organix@organixboost.com
📞 Phone: +1 (702) 268-9466
📍 Address: 30 N Gould St Ste N, Sheridan, WY 82801

We’re always happy to assist you! 💚